Manual Indesit iwb 6163 (page 23 of 36) (English, Dutch, French)

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Troubleshooting

Your washing machine could fail to work. Before contacting the Technical Assistance Centre (see “Assistance”),

make sure that the problem cannot be not solved easily using the following list.

Problem:

The washing machine does not

switch on.

The wash cycle does not start.

The washing machine does not

take in water (the indicator light

for the first wash cycle stage

flashes rapidly).

The washing machine

continuously takes in and drains

water.

The washing machine does not

drain or spin.

The washing machine vibrates a

lot during the spin cycle.

The washing machine leaks.

The "Functions" indicator lights

and the "start/pause" indicator

light flash, while one of the "phase

in progress" indicator lights and

the "door locked" indicator light

will remain lit in a fixed manner.

There is too much foam.

Possible causes / Solutions:

• The appliance is not plugged into the socket fully, or is not making contact.

• There is no power in the house.

• The washing machine door is not closed properly.

• The ON/OFF button has not been pressed.

• The START/PAUSE button has not been pressed.

• The water tap has not been opened.

• A delayed start has been set (see “Personalisation”).

• The water inlet hose is not connected to the tap.

• The hose is bent.

• The water tap has not been opened.

• There is no water supply in the house.

• The pressure is too low.

• The START/PAUSE button has not been pressed.

• The drain hose is not fitted at a height between 65 and 100 cm from

the floor (see “Installation”).

• The free end of the hose is under water (see “Installation”).

• The wall drainage system is not fitted with a breather pipe.

If the problem persists even after these checks, turn off the water tap,

switch the appliance off and contact the Assistance Service. If the

dwelling is on one of the upper floors of a building, there may be problems

relating to water drainage, causing the washing machine to fill with water

and drain continuously. Special anti-draining valves are available in shops

and help to avoid this inconvenience.

• The wash cycle does not include draining: some wash cycles require

the drain phase to be started manually.

• The drain hose is bent (see “Installation”).

• The drainage duct is clogged.

• The drum was not unlocked correctly during installation (see “Installation”).

• The washing machine is not level (see “Installation”).

• The washing machine is trapped between cabinets and walls (see “Installation”).

• The water inlet hose is not screwed on properly (see “Installation”).

• The detergent dispenser drawer is blocked (for cleaning instructions, see

“Care and maintenance”).

• The drain hose is not fixed properly (see “Installation”).

• Switch off the machine and unplug it, wait for approximately 1 minute

and then switch it back on again.

If the problem persists, contact the Technical Assistance Service.

• The detergent is not suitable for machine washing (it should display the

text “for washing machines” or “hand and machine wash”, or the like).

• Too much detergent was used.

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Indesit iwb 6163 Manual

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