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12 Warranty
The warranty takes effect since the electric vehicle has been purchased, and the invoice or
its delivery couplet should have exact purchasing date.
The warranty commitment does not aim to replace the stipulations of laws, regulations or
conventions, exempt the responsibility of sellers, or exempt civic responsibility, professional
responsibility, contractual obligation, or criminal liability of other insurance clauses and
conventions.
The warranty periods of all parts of the bicycle are as follows:
Under normal use (normal use constitutes the regular use of the bicycle by only one person;
the bicycle is not built to carry two or more people), the warranty of the frame is 5 years, and
that of the motor, panel, controller, and battery is 12 months.
The specification of this electric bicycle’s battery is 36V (the capacity is depending on what’s
ordered at iMove B.V., and the discharge rate is constant), and the driving range will be
affected by many external factors (load capacity, grade, wind force, external temperature, tire
inflation degree, air pressure, etc.).
The invoice is proof-of-purchase, please keep it properly.
Users or professional special maintenance centers should provide repair and maintenance to
the electric bicycle.
The warranty scope:
Check if all parts of the electric bicycle is tight to ensure the safety of the bicycle (front
fork, wheels, etc).
Lubricate and check the tightness of chains.
Check inflation situation of tires.
Check the tightness of brake steel wire.
Adjust variable speed gear to guarantee that the shift is normal.
Ensure that there’s no electric leakage on electronic components.
Check whether the screws of electrical machine box are tight to keep the electrical
machine sealed.
Warranty service does not include:
Losses caused by third party liability or caused deliberately.
Losses caused by improper use and safekeeping.
Consumables (such as tire, pipe, lamp, brake steel wire and brake block, chain, rim,
spokes, bearing and its enclosure and gear) and their replaced r-refill.
Internal cable of motor is cut off.
Forget to charge battery once a month.
Losses caused by the disassembly and assembly of non-special maintenance agenda.
Original components and parts are replaced.
Losses caused by natural disasters (fire, lightning, rainstorm, etc.) and factitious
destruction, collision and improper transportation.
Losses caused by corrosion when parking outdoor.
Damages of battery or charger caused by improper installation of circuit.
Losses caused by intensive use (special use or lease).
Second-hand resell.
14


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