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TROUBLESHOOTING GUIDE
- Your iPhone or iPod is frozen or locked up. Check whether your iPhone or iPod operates cor
rectly before placing it back into the dock. Please refer to the owner’s instruction manual of your
iPhone or iPod.
- Your iPhone or iPod will not be charged in Radio mode to avoid major radio interference.
When playing music, the sound gets distorted.
- The volume level on the connected device or the iHD171 is set too high. Decrease the volume
until the distortion has disappeared.
- The source sound is distorted. If the original sound source (MP3) on your iPod is poor quality,
the distortion and noises are easily noticed with high-power speakers. Try a dierent audio
source like a music CD to test.
The remote control does not operate properly.
- The installed battery is weak. Replace with a new battery.
- It is not aimed to the iHD171 or too far away from it. Move within 20 feet of the unit and point
the remote control toward the iHD171.
AM band is too noisy.
- The reception at the set location is poor. Rotate the AM loop antenna position for best reception.
- Move the antenna away from the unit to avoid interference.
FM band is too noisy.
- The reception at the set location is poor. Check that the FM antenna is properly connected to the
jack in the rear of the unit.
- Stretch the antenna to a T” shape and move slightly closer to a window.
Troubleshooting - continued
MAINTENANCE AND TROUBLESHOOTING GUIDE
Place the unit on a level surface away from sources of direct sunlight or excessive heat.
Protect your furniture when placing your unit on a natural wood and lacquered nish. A cloth or
other protective material should be placed between it and the furniture.
Clean your unit with a soft cloth moistened only with mild soap and water. Stronger cleaning
agents, such as Benzine, thinner or similar materials can damage the surface of the unit.
Maintenance
• The unit does not turn on.
- The AC plug may not be connected properly. Check the connection.
- The wall outlet may not function. Try another outlet.
• Your iPhone or iPod does not t into the built-in universal dock.
- The installed dock adapter is not the correct one. Check whether a correct dock adapter is installed.
- There might be some obstructions on the dock. Check whether there are any obstructions on the
connector and on the dock. If everything is secured, place your iPod back into the dock.
• It does not recognize your iPhone or iPod when docked.
- Your iPhone or iPod may not be properly docked. Take your iPhone or iPod out of the dock, and
remove any obstructions on the connector from the dock and on your iPhone or iPod. Place your
iPhone or iPod back into the dock.
- Your iPhone or iPod is frozen or locked up. Check whether your iPhone or iPod operates correctly
before placing it back into the dock. Please refer to the owner’s instruction manual of your iPod or
iPhone.
- The software of your iPhone or iPod is outdated. Upgrade the software on your iPhone or iPod. For
the details on how to upgrade the software on your iPhone or iPod, please visit the Apple website:
http://www.apple.com.
• Your iPhone or iPod is not charged even though it is in the dock.
- Your iPhone or iPod might not be properly docked. Take your iPhone or iPod out of the dock, and
remove any obstructions on the connector from the dock and on your iPhone or iPod. Place your
iPhone or iPod back into the dock.
Troubleshooting
iLuv | 18iHD171 | V10M10_IM_EN_10300817 | iLuv
10


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