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Problem Possible cause Remedy
Residual heat indicator is
not displaying anything.
The cooking zone was only
on for a short time and is
therefore not hot.
If the cooking zone is supposed
to be hot, call the After Sales
Service.
There is no signal when
you touch panel symbols.
The signals are deactivated. Activate the signals. Refer to
"OSound Control".
comes on. Unsuitable cookware. Use suitable cookware.
No cookware on the cooking
zone.
Place cookware on the cooking
zone.
The diameter of the bottom
of the cookware is too small
for the cooking zone.
Move onto a smaller cooking
zone.
and a number come on. There is an error in the hob. Disconnect the hob from the
electrical supply for some time.
Disconnect the fuse from the
electrical system of the house.
Connect it again. If comes
on again, speak to an author‐
ised installer.
comes on after switch‐
ing on the appliance.
The electrical connection is
incorrect.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
comes on. Automatic Switch O and the
overheating protection for
the cooking zone operate.
Switch o the appliance. Re‐
move the hot cookware. After
approximately 30 seconds acti‐
vate the cooking zone again.
should disappear, Residual
heat indicator can stay. Cool
down the cookware and check
it with "Cookware guidance".
comes on. The electrical connection is
incorrect. The hob is connec‐
ted to one phase only.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
The electronics may be dam‐
aged.
Contact your IKEA store call
centre.
ENGLISH 19
19


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