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ENGLISH 14
HowlongistheIKEAguaranteevalid?
This guarantee is valid for ve (5) years
from the original date of purchase of your
appliance at IKEA, unless the appliance is
named LAGAN in which case two (2) years of
guarantee apply. The original sales receipt,
is required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.
Whichappliancesarenotcoveredbythe
IKEAve(5)yearsguarantee?
The range of appliances named LAGAN and
all appliances purchased in IKEA before 1st of
August 2007.
Whowillexecutetheservice?
IKEA service provider will provide the
service through its own service operations or
authorized service partner network.
Whatdoesthisguaranteecover?
The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase
from IKEA. This guarantee applies to domestic
use only. The exceptions are specied under
the headline “What is not covered under this
guarantee?” Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure. On these
conditions the EU guidelines (Nr. 99/44/
EG) and the respective local regulations
are applicable. Replaced parts become the
property of IKEA.
WhatwillIKEAdotocorrecttheproblem?
IKEA appointed Service Provider will examine
the product and decide, at its sole discretion,
if it is covered under this guarantee. If
considered covered, IKEA Service Provider
or its authorized service partner through its
own service operations, will then, at its sole
discretion, either repair the defective product
or replace it with the same or a comparable
product.
Whatisnotcoveredunderthisguarantee?
Normal wear and tear.
Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
Consumable parts including batteries and
lamps.
Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of lters, drainage systems or
soap drawers.
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
Cases where no fault could be found
during a technician’s visit.
Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
Repairs caused by installation which is
faulty or not according to specication.
The use of the appliance in a non-domestic
environment i.e. professional use.
Transportation damages. If a customer
transports the product to his home or
IKEAGUARANTEE
14


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