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ENGLISH 16
Problem Possible cause Solution
The appliance
does not work.
The mains power supply
or the appliance is not
connected.
Check your fuses and ensure that
there is power avaliable.
The door isn’t closed. Open and then close the door
before you try again.
A message is
displayed such as:
F2, F3C, F7 or Err2,
Err3, Err5.
The oven has recognized that
a fault has occured in one of
it’s sensors or similar.
Disconnect and wait 10 minutes
before reconnecting, then try to
operate the oven once more. If the
problem persists: call service.
The food is
unevenly heated.
Very thin parts such as
chicken wingtips and such are
not shielded.
Shield the thinner parts with
aluminum foil.
The food was heated at a
power level too high.
Choose a lower power level.
The turntable has stopped. Check that the turntable and
turntable support is in place and the
food is well centered, not touching
the cavity walls.
Food isn’t turning. The turntable has stopped. Check that the turntable and
turntable support is in place and the
cavity bottom is clean.
What to do if ...
Authorized Service Centre
Before calling the Authorized Service Centre:
1. See if you can solve the problem on your own (see the “What to do if ...” table).
2. Switch the appliance off and on again to see if the problem has disappeared.
If the fault persists after the above checks, contact IKEA Authorized Service Centre.
Always specify:
- the type of fault;
- exact type and model of appliance;
- the Authorized Service Centre number (the number given after the word “Service” on
the rating plate) located on the inside edge of the oven cavity (visible when the door is
open);
- your full address;
- your telephone number.
If any repairs are required, please contact IKEA Authorized Service Centre (to guarantee
that original spare parts will be used and repairs carried out correctly).
16


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