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ENGLISH 13
Troubleshooting
Problem Possible Cause Solution
The appliance does not
operate.
Power shortage or power short
circuit in the power source of
your home.
Power connection to socket not
performed properly.
Overlook the power supply to
hob for correct connection.
More than 10 seconds have
passed since the appliance was
switched on.
Switch the appliance on
again.
Child lock is switched on. Deactivate Child lock. (See the
section "Child lock function").
Several sensor fields were
touched at the same time. Only touch one sensor field.
Appliance stops
operating.
Error indication:
The cookware is not suitable for
induction.
Change to a cookware
suitable for induction.
No cookware on cooking zone or
cookware diameter is less than
120mm.
Place cookware on the
cooking zone.
Appliance stops
operating.
Error indication:
The temperature sensor of IGBT
is short circuit or open circuit.
Turn off the appliance and
restart after 5 minutes. If
E2 persists, please contact
nearest IKEA store.
Appliance stops
operating.
Error indication:
The main power supply is over
AC 270V.
Change to product suitable
power supply.
Appliance stops
operating.
Error indication:
The main power supply is lower
than AC 95V.
Change to product suitable
power supply.
Appliance stops
operating.
Error indication:
The temperature sensor of the
appliance is short circuit or open
circuit.
Turn off the appliance and
restart after 5 minutes. If
E2 persists, please contact
nearest IKEA store.
Appliance stops
operating.
Error indication:
Internal exception
Turn off the appliance and
restart after 5 minutes. If
E0 persists, please contact
nearest IKEA store.
Error code shows when the hob is powered on and error is detected, E and numbers are
displayed intermittently (1 second) and circulation.
If there is a fault, try to resolve it by following
the troubleshooting guidelines. If the
problem cannot be resolved, contact your
nearest IKEA store.
If you operated the appliance wrongly,
dealer may not take place free of
charge, even during the warranty
period.
13


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