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Removing the residues and stubborn
residues
Food containing sugar, plastics, or tin foil
residues should be removed at once. A
scraper is the best tool for cleaning the glass
surface. It is not supplied with the appliance.
Place a scraper on the hob surface at an
angle and remove residues by sliding the
blade over the surface. Clean the appliance
using a damp cloth and some dish soap.
Finally, wipe the glass surface dry with a
clean cloth.
Limescale rings, water rings, fat splashes, or
shiny metallic discolourations should be
removed after the appliance has cooled
down. Use only a specialised cleaner for
glass ceramic or stainless steel.
Troubleshooting
Warning! Refer to Safety
chapters.
What to do if…
Problem Possible cause Remedy
You cannot switch on the
appliance or operate it.
The appliance is not connec‐
ted to an electrical supply or
it is connected incorrectly.
Check if the appliance is cor‐
rectly connected to the electri‐
cal supply. Ensure a correct in‐
stallation by calling an author‐
ised installer.
More than 10 seconds
passed since you switched
on the appliance.
Switch on the appliance again.
Child Lock or Lock is on . Deactivate Child Lock. Refer to "
Child Lock" or " Lock".
Several symbols on the con‐
trol panel were touched at
the same time.
Touch only one symbol at a
time.
There is water or fat stains
on the control panel.
Clean the control panel and
wait for a few seconds before
switching on again.
Residual heat indicator is
not displaying anything.
The cooking zone was only
on for a short time and is
therefore not hot.
If the cooking zone is supposed
to be hot, call the After Sales
Service.
There is no signal when
you touch panel symbols.
The signals are deactivated. Activate the signals. Refer to
"OSound Control".
ENGLISH 16
16


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