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ENGLISH 10
What to do if ...
Before contacting the After-Sales Service:
Restart the appliance to see if the fault has been remedied. If it
persists, switch the appliance o again and repeat the operation
after an hour.
If your appliance still does not work properly after carrying out
the checks listed in the troubleshooting guide and switching
the appliance on again, contact the After-sales Service, clearly
explaining the problem and specifying:
• the nature of the problem
• the model
• the type and serial number of the appliance (given on the
rating plate)
• the Service number (the number after the word SERVICE on the
rating plate inside the appliance).
Note: if the direction of door opening is reversed, this operation
is not covered by the warranty.
Problem Possible causes: Solutions:
The control panel is switched o, the
appliance does not work.
The appliance may be in On/Stand-by
mode.
There may be an appliance power supply
problem.
Turn the appliance on pressing the On/
Stand-by button. Check that:
- there is not a power outage
- the plug is properly inserted in the
power socket and the mains double-
pole switch (if present) is in the correct
position (i.e. allows the appliance to be
powered)
- the household electrical system
protection devices are ecient
- the power cable is not broken.
The internal light does not work. The light may need replacing.
The appliance may be in On/Stand-by
mode
- Models with LED lights: contact the
authorised Technical Assistance Service.
- Turn the appliance on pressing the On/
Stand-by button
The temperature inside the
compartments is not cold enough.
There could be various causes (see
“Solutions“)
Check that:
- the door close properly
- the appliance is not installed near a heat
source
- the set temperature is adequate
- the circulation of air through the
ventilation grilles on the base of the
appliance is not obstructed.
There is water on the bottom of the
refrigerator compartment.
The defrost water drain is obstructed. Clean the defrosting water drain (see
section “Maintaining and cleaning the
appliance“)
The red F icon is ashing and a sound
signal is activated
Door open alarm
It is activated when the door remains
open for a prolonged period of time.
To turn the sound signal o, close the
door of the product.
The red F icon will light up, a sound
signal is activated and the letter “F“ is
ashing on the display.
Malfunction alarm
The alarm indicates the malfunction of a
technical component.
Call the authorized Technical Assistance
Service. To turn the sound signal o,
briey press the “Turn o sound alarm“
button
Note:
Gurgling, hissing and humming noises from the refrigerating system are
normal.
10


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