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AFTERSALES SERVICE
BEFORE CALLING THE AFTER-SALES SERVICE:
1. See if you can solve the problem by yourself with the help of the
TROUBLESHOOTING suggestions.
2. Switch the appliance o and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN
TOUCH WITH THE NEAREST AFTER-SALES SERVICE.
To receive assistance, call the number shown on the warranty booklet or
follow the website's instructions on www . whirlpool . eu .
When contacting our Client After sales service, always specify:
a brief description of the fault;
the type and exact model of the appliance;
XXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXX
Made in X
Type: XXXMod.: XXX01 XXXX XXX XXXXXXX XXXX XXXXX
XXXXXXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
the serial number (number after the word SN on the rating plate
located under the appliance). The serial number is also indicated in the
documentation;
Mod.
Ind.C. XXXX XXXX XXXX
XXX XXX
S.N. XXXX XXXX XXXX
your full address;
your telephone number.
If any repairs are required, please contact an authorized after-sales service
(to guarantee that original spare parts will be used and repairs carried out
correctly).
In the case of ush-mounted installation, call the After Sales Service to
request assembly of screws kit 4801 211 00112.
In case of installation not over a built-in oven, you can call the After Sales
Service to buy the divider kit C00628720 (cooktop 60 and 65 cm) or
C00628721 (cooktop 77 cm).
If you prefer not to buy the divider kit please ensure that a separator is
installed according to the installation instructions.
400011567595
Induction hobs may whistle or creak during normal operation.
These noises actually come from the cookware and are linked to the
characteristics of the pan bottoms (for example, when the bottoms are
made from dierent layers of material or are irregular).
These noises may vary according to the type of cookware used and the
amount of food it contains and are not the symptom of something wrong.
SOUNDS PRODUCED DURING OPERATION
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