We guarantee the perfect quality and functionality of our technical appliances pursuant to our warranty conditions. The warranty period is 24 months
and begins on the date of purchase. Please keep your receipt as proof of purchase. If you should have reason to complain, despite our extensive
quality control procedures, please call the service number stated below as the first step. The line is staffed by qualified employees who will make a
note of your problem, give you a transaction number and arrange for replacement goods if necessary. We shall send you a label for the return
consignment by e-mail, fax or post, which you can use to send the product to our service partner free of charge. We regret that any appliances
which are sent in without such a transaction number cannot be accepted. The warranty does not apply to damage caused by improper use of the
appliance, wearing parts or consumables. If possible, please use the original packaging to return the goods to avoid damage in transit.
This appliance has undergone strict quality control to ensure the perfect quality of the materials, workmanship and function. If, however, a fault
should occur which is not attributable to improper use of the product (e.g. caused by water or dropping the appliance, incorrect operation etc.), we
undertake to remedy the damage under the warranty (by replacing or repairing faulty parts). Within the scope of its warranty obligations, Rossmann
shall remedy only damage to the product directly covered by the warranty, in the form of replacement delivery or repair.
The above warranty does not cover further claims for compensation of any kind, in particular claims owing to breach of obligations or tort, claims for
reimbursement of outlay incurred to no avail, whether these claims are filed against Rossmann itself or against any agents employed in
performance of Rossmann’s obligations; the same applies to compensation for consequential damage. No further claims whatsoever shall be
created within the course of the warranty. The above restrictions do not apply to the statutory rights to which the purchaser (consumer) is entitled
owing to the purchase of consumer goods, to damage arising from injury to life, limb or health, to damage which is attributable to intent or gross
negligence or to claims pursuant to the Product Liability Act. The warranty ceases to apply in case of improper use, unauthorised intervention or any
technical modification of the appliance by the consumer. Any performance under the warranty does not constitute extension or renewal of the
warranty period of 24 months. Replacement batteries are explicitly exempt from the warranty.
An exact description of your complaint will enable us to repair it more quickly. Even if the warranty has expired, you still have the option of calling
the Ideenwelt service partner hotline. However, you will be charged for any repairs required after expiry of the warranty period, as these are no
Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.
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