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Troubleshooting
ALWAYS check
first that:
You have followed all the steps listed on page 5 to
install and set up your iDECT X3i.
All connectors are firmly inserted in their sockets.
Mains power to the base unit is switched on at the
socket.
The handset's batteries are correctly and securely
installed and are not run down.
Everyday use
"The handset does
not switch on."
Check the connection of the batteries as they are
probably flat or not inserted properly and charge the
handset on the base station.
"The handset
switches on but
cannot be
connected to the
base station."
Check the connection of the power supply unit of the
base unit.
Verify that the network socket where the power supply
unit is plugged in received voltage.
Repeat the handset registration procedure as described
on page 24.
"I cannot make or
answer calls."
If the handset's display is blank. It may be switched off.
Press the HANG UP button for five seconds to switch it
back on.
Check that the base unit's mains power adapter is
plugged in and power is switched on. The base unit
needs mains power for normal operation of the phone not
just for charging the batteries.
Make sure you are using the telephone line cable
supplied with your iDECT X3i. Other telephone line cables
might not work.
Move the handset closer to the base unit.
Check the battery Level symbol on the display. If it is low,
replace the handset on the base unit or charger pod to
recharge the batteries.
Switch off power at the mains socket, wait for a few seconds
and then switch back on. This may solve the problem.
47
iDECT Help Line(for UK only): 0845 345 9677 (Local Call rate)
51


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