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Service and support
For information: http://www.ices-electronics.com/
For support: http://icessupport.zendesk.com
ICES helpdesk:
Germany 0900-1520530 (Local charges)
The Netherlands 0900-23553626 (Local charges + 1ct P/min)
Belgium 02-6200115 (Local charges)
France 0170480005 (Local charges)
The helpdesk is accessible from Monday to Friday from 9 AM till 6 PM.
In case your device needs repair, our helpdesk will redirect you to your local dealer.
ICES offers service and warranty in accordance to European law, which means that in case of repair (both during and
after the warranty period), you should contact your local dealer.
Please note: It is not possible to send products directly to ICES for repair.
Important note: If this unit will be opened, or accessed in any way by a non-official service center, the warranty expires
immediately.
This symbol indicates that the relevant electrical product or battery should not be disposed of as general
household waste in Europe. To ensure the correct waste treatment of the product and battery, please
dispose them in accordance to any applicable local laws of requirement for disposal of electrical equipment
or batteries. In so doing, you will help to conserve natural resources and improve standards of environmental
protection in treatment and disposal of electrical waste (Waste Electrical and Electronic Equipment
Directive).
Products with the CE marking comply with the EMC Directive (2004/108/EC) and the
Low Voltage Directive (2006/95/EC) issued by the Commission of the European Community.
The declaration of conformity may be consulted at http://www.stl.nl/supportfiles/ices/CE/284bfgwmebr5ty51.pdf
STL Group P.O Box 3092, 5902
RB Venlo, The Netherlands
® All rights reserved
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