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Service and support
For information: http://www.ices-electronics.com/
For support: http://icessupport.zendesk.com
ICES helpdesk:
Germany 0900-1520530 (Local charges)
The Netherlands 0900-23553626 (Local charges + 1ct P/min)
Belgium 02-6200115 (Local charges)
France 0170480005 (Local charges)
The helpdesk is accessible from Monday to Friday from 9 AM till 6 PM.
In case your device needs repair, our helpdesk will redirect you to your
local dealer.
ICES offers service and warranty in accordance to European law, which
means that in case of repair (both during and after the warranty period),
you should contact your local dealer.
Please note: It is not possible to send products directly to ICES for repair.
Important note: If this unit will be opened, or accessed in any way by a
non-official service center, the warranty expires immediately.
This symbol indicates that the relevant electrical product or
battery should not be disposed of as general household
waste in Europe. To ensure the correct waste treatment of
the product and battery, please dispose them in accordance
to any applicable local laws of requirement for disposal of
electrical equipment or batteries. In so doing, you will help to
conserve natural resources and improve standards of
environmental protection in treatment and disposal of electrical waste
(Waste Electrical and Electronic Equipment Directive).
Products with the CE marking comply with the EMC Directive
(2004/108/EC) and the Low Voltage Directive (2006/95/EC)
issued by the Commission of the European Community.
The declaration of conformity may be consulted at
http://www.stl.nl/supportfiles/ices/CE/
® All rights reserved
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