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• Backup your files and data before formatting the SD card. Please format the SD card in the FAT
file system.
5. Troubleshooting
In this section you find what to do in case of errors. For any other issues please refer to the
Support section at www.icarusreader.com
The reader does not respond or cannot be turned on
• Reset by pressing the Reset button with a small pin or clip.
• Battery has been fully depleted. Please charge the reader via USB.
Battery Life seems short
• The operating temperature is below 5
o
C. this is due to the characteristics of battery and not a
malfunction
• The battery is not used for prolonged period. Please recharge the battery again
• The battery is not fully charged. Please charged the reader for 4 hours.
• The battery needs to be replaced. Please consult the authorized dealer for service.
It takes long time for the display to appear
• This is due to the characteristic of the display panel, especially in low temperature environment,
and not a malfunction.
A Book cannot be read
• Check if the book format is supported by the ICARUS Reader Go.
The device cannot be operated during USB connection
The reader cannot be operated while it is connected to a computer. This is not a malfunction.
Disconnect the reader from the computer to resume operation.
• To use the reader while charging, click on the [Safely Remove Hardware] icon located on the
left lower corner of your computer to disconnect data connection with computer. After the reader
is safely removed that way, the computer will only charge the reader and you can now resume
normal operation.
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