Manual i.safe Mobile INNOVATION 2.0 (page 26 of 56) (English, German)

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i.safe MOBILE

Quick Start

11 Troubleshoong

If problems occur when using the mobile, please try the following

ps. If the problem is not solved, please contact your vendor or i.safe

MOBILE GmbH directly.

· The phone cannot be powered on

1. The baery voltage is too low.

Please recharge the baery.

2. The power on key is not pressed long enough.

Please press power on key for more than three seconds.

3. The connecon to the baery is bad.

Please assemble the baery again or carefully clean the contact

points of the baery.

4. The SIM card has a failure.

Please check or replace the SIM card.

· The phone has insuﬃcient standby me

1. The baery performance is reduced because of the age of the bat-

tery.

Please contact your vendor or i.safe MOBILE GmbH for a replace-

ment baery.

2. Too many programs running.

Please reduce the number of running programs.

· The phone is not charging

1. Poor electrical contact.

Please check and replace any dirty or broken plugs.

2. Input voltage is too low.

Please charge for about 1 hour ﬁrst, remove the plug, wait a mi-

nute and then connue charging. During this me it is possible

that the phone cannot be powered on, as the voltage is too low.

3. A baery fault has occurred.

Please replace the baery.

· Failures during calls occur

1. SIM Card failures occur.

Please check the contacts of the SIM card or replace the card.

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i.safe Mobile INNOVATION 2.0 Manual

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