Manual I-mate Jam (page 182 of 186) (English)

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Trouble

shooting

Pocket PC Phone User Manual182

Connection Problems

Problem

 Unable to use Infrared (IR)

to transfer information.

 Cannot connect to Internet,

web surﬁng doesn't work.

Solution

Try the following:

1 Line up the IR ports so that they are unobstructed

and within a close range with 20cm.

2 Make sure nothing is between the two IR ports.

3 Adjust the room lighting. Some types of light interfere

with IR connections. Try moving to a different location

or turning off some lights.

Try the following :

1 Check that you have set up and connected to an

Internet service provider.

2 Check that your wireless connection to your mobile

service provider is switched on and the signal is un-

obstructed.

3 Verify with your Internet service provider that your

user name and password are correct.

See Chapter 7 Getting Connected. Additional

information is also available in Connections Help on the

Pocket PC Phone and ActiveSync Help on the PC.

Problem

 ActiveSync is connected, but

data or information cannot

be transferred.

Solution

On your desktop computer, check the Sync Options on

ActiveSync Manager menu to see if the information

type for the program you want has been selected for

synchronizing. See more detail s about synchronizing

information in Chapter 4.

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I-mate Jam Manual

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