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Blue Link User’s Manual I 1514 I Blue Link User’s Manual
SOS Emergency Assistance
In the event of an emergency, you can request emergency assistance 24/7, 365
days a year, by pressing the dedicated SOS button in your vehicle.
Using SOS Emergency Assistance
Press the dedicated SOS button.
A trained Blue Link operator will come on the line and ask about the
nature of the emergency and then dispatch the appropriate emergency
assistance to the scene.
If you are unable to answer, the operator will advise you that emergency
assistance has been notied and is on the way.
The operator will remain on the line until help arrives.
Please note: The SOS Emergency Assistance feature is subject to adequate
cellular coverage, signal strength, and battery power, and only available in
the 50 United States. You must be an active Blue Link subscriber or within the
initial free trial period to receive Blue Link services, including SOS Emergency
Assistance service.
Standard rearview mirror
Rearview mirror in
HomeLink
®
–equipped models
Enhanced Roadside Assistance
Enhanced Roadside Assistance works in conjunction with your Hyundai
Assurance Roadside Assistance coverage and enhances your coverage by
transmitting your vehicle information and location automatically to a specially
trained response center for quicker, more ecient assistance.
Using Enhanced Roadside Assistance
Customers can also press the Blue Link button and say “Roadside
Assistance and speak to an agent for Roadside Assistance.
A trained Blue Link operator will come on the line and ask about
the nature of the situation, then dispatch the appropriate roadside
assistance to the scene.
You will also have the option to receive automated outbound calls to
your mobile phone conrming the dispatch and notifying the estimated
time of arrival.
With Blue Link, the operator will be able to inform roadside assistance of
your exact location.
The SOS button can also be used for Enhanced Roadside Assistance.
Please note: The Enhanced Roadside Assistance feature is subject to
adequate cellular coverage, signal strength, and battery power, and only
available in the 50 United States. You must be an active Blue Link subscriber
or within the initial free trial period to receive Blue Link services, including
Enhanced Roadside Assistance services.
Standard rearview mirror
Rearview mirror in
HomeLink
®
–equipped models
9


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