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PROBLEM POSSIBLE CAUSES SOLVING
Product cannot start • Running out of power • Referring to “battery charging” instruction, charge the
battery
No suction or weak suction • Dustbin is full of dust
• HEPA is not correctly assembled or
dust blocked the HEPA
• Nozzle and/or tubes blocked
• Empty the dust
• Assembly the HEPA again or clean/replace HEPA
• Referring to “unblock” instruction, unblock the nozzle
and/or tube
Nozzle roller does not rotate • Roller blocked, protection function
works
• Referring to “unblock” instruction, unblock the nozzle
Using time shorter • Battery not fully charged
• Battery aging
• Referring to “Battery charging” instruction, charge the
battery
• Purchase original battery Pack from manufacturer
3


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