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operatIonal problems
Blackened glass
The wood is too damp. Only use wood stored for at least 12 months under cover and with a
moisture level not exceeding 12-18% RH.
Faulty seal in door. Fit new seal.
Smoke in the room when opening door
The grate in the chimney may be closed. Open the grate.
Insufficient chimney draft. See section on chimney or contact chimney sweep.
Soot door leaking or dislodged. Replace or refit.
Never open the door when there are still flames on the wood.
Uncontrollable combustion
Faulty seal in door or ash pan. Fit new seal.
If there is an excessive chimney draft, it may be necessary to close the air control knob. Close the
air control knob when the stove is not in use.
If the steel plates in the combustion chamber develop scales or become deformed, this is due to
excessive heat. Stop using the stove and contact the retailer.
At interruptions that you cannot yourself rectify, you should contact the retailer.
declaratIon oF perFormance
The Declaration of Performance can be downloaded from our website via the following links:
www.hwam.com/dop/3110
www.hwam.com/dop/3120
www.hwam.com/dop/3130
18


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