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TROUBLE SHOOTING
9.2 Info Messages
A number of fault messages are listed below that can be shown on the display on the robotic lawnmower. It is
recommended to contact your dealer if the same message appears often. Check that the installation is performed as
described in the Operator's Manual. Then contact your local dealer.
Message Cause Action
Low battery

the charging station.
Make sure the charging station and the guide wire
are installed as instructed, see 3 Installation on
page 16.
The guide wire is broken or not
connected.
Find out where the break is and rectify it.
The battery is spent.
Contact your local dealer to test or possibly replace
the battery.
Charging station antenna is defective.
Check if the indicator lamp in the charging station
Refer to 9.3 Indicator Lamp in
Charging Station page 84.
Settings restored
Reset all user
settings has been carried out.
This is normal. No action required.
Limited cutting height
range
The maximum and minimum position
of the cutting height adjustment is
limited.
Check that there no grass or other objects are
blocking the blade disc from moving up or down.
Carry out a cutting height calibration via the
Settings > Cutting height menu.
Contact your local dealer if this message appears
often.
Unexpected cutting
height adj
The cutting height adjustment is
altered without a request from the
robotic lawnmower.
Carry out a cutting height calibration via the
Settings > Cutting height menu.
Contact your local dealer if this message appears
often.
Guide 1 not found
Guide 2 not found
Guide 3 not found
The guide wire is not connected to the
charging station
Check that the guide wire connector is properly
connected to the charging station, see 3.6
Installation of Guide Wire on page 28.
Break in the guide wire
Find out where the break is. Replace the damaged
section of the guide wire with a new loop wire and
splice using an original coupler.
The guide wire is not connected to the
boundary loop.
Make sure the guide wire is properly connected to
the boundary wire, see 3.6 Installation of Guide Wire
on page 28. Splice with the original connector.
GPS navigation
problem
Not applicable for Automower® 420.
Problem with the GPS assisted
navigation equipment.
Contact your local dealer if this message appears
often.
Weak GPS signal
Not applicable for Automower® 420.
The GPS signal is weak for the current
working area. GPS assisted navigation
cannot be used.
If the message appears often, turn off the GPS
assisted navigation and instead use the manual
settings for Lawn coverage, see Installation on
page 78.
Guide calibration failed
The robotic lawnmower has failed
while calibrating the guide wire.
Make sure the guide wires are installed as
instructed, see 3.6 Installation of Guide Wire on
page 28.
Guide calibration
accomplished
The robotic lawnmower has calibrated
the guide wire.
No action required
1157866-26,420,430X,450X,EN_160314.indd 83 2016-03-14 17:00:04
85


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