6.5 Symptoms
If your product does not work as expected, follow the symptoms guide below.
There is a FAQ (Frequently Asked Questions) on www.husqvarna.com which provides more detailed answers to a
number of standard questions. Contact Husqvarna customer service if you still cannot find the reason for the fault.
Symptoms Cause Action
The product has diffi-
culty docking.
The guide wire is not laid in a long straight
line that is far enough out from the charging
station.
Check that the charging station has been
installed according to the instructions in
To
examine where to put the guide wire on page
17
The guide wire is not inserted in the slot un-
der the charging station.
Make sure that the guide wire is in the cor-
rect position below the charging station. Re-
fer to
To install the guide wire on page 19
.
The charging station is not on a level sur-
face.
Place the charging station on a surface that
is entirely level. Refer to
To examine where
to put the charging station on page 13
.
The product runs at
the wrong time
The clock or the date in the product is not
correct.
Set the clock or date. Refer to
To set the
time & date on page 28
.
The start and stop times for mowing are in-
correct.
Change the
Schedule
settings. Refer to
To
set the schedule on page 22
.
The product vibrates. Damaged blades lead to imbalance in the
cutting system.
Inspect the blades and screws and replace
them if necessary. Refer to
Replacement of
the blades on page 34
.
Too many blades in the same position lead
to imbalance in the cutting system.
Check that only one blade is fitted at each
screw.
Different versions (thickness) of blades are
used.
Check if the blades are of different versions.
The product runs, but
the blade disc does
not rotate.
The product searches for the charging sta-
tion, or is reversing out of the charging sta-
tion.
No action. The blade disc does not rotate
when the product is searching for the charg-
ing station.
The product mows
for shorter periods
than usual between
charges.
Grass or other foreign object blocks the
blade disc.
Remove and clean the blade disc. Refer to
To clean the chassis and blade disc on page
33
.
The battery is spent. Replace the battery. Refer to
Battery on
page 35
.
Dull blades. More energy is needed when
cutting the grass.
Replace the blades. Refer to
Replacement of
the blades on page 34
.
Both the mowing and
charging times are
shorter than usual.
The battery is spent. Replace the battery. Refer to
Battery on
page 35
.
42 - Troubleshooting 1462 - 007 - 14.03.2022
