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Message Cause Action
Wheel motor
blocked, left/right
Grass or other object is wrapped around the
drive wheel.
Clean the wheels and around the wheels.
Wheel motor overloa-
ded, left/right
Wheel drive problem,
right/left
Cutting system
blocked
Grass or other object is wrapped around the
drive wheel.
Clean the wheels and around the wheels.
The blade disc lies in a pool of water. Move the product and prevent the collection
of water in the work area.
The grass is too high. Cut the grass before you install the product.
Make sure that the grass is maximum 10
cm / 3.9 in.
Cutting system imbal-
ance
Too few or too many blades. Do a check of the blades on the blade disc.
Outside working area
The boundary wire connections to the charg-
ing station are crossed.
Check that the boundary wire is connected
correctly.
The boundary wire is too close to the edge of
the work area.
Check that the boundary wire has been laid
according to the instructions. Refer to
To ex-
amine where to put the boundary wire on
page 14
.
The work area slopes too much by the boun-
dary loop.
The boundary wire is laid in the wrong direc-
tion around an island.
Disturbances from metal objects (fences, re-
inforcement steel) or buried cables close by.
Try moving the boundary wire.
The product finds it hard to distinguish the
signal from another product installation close
by.
Put the product in the charging station and
generate a new loop signal.
Empty battery
The product cannot find the charging station. Change the position of the guide wire. Refer
to
To install the guide wire on page 19
.
The battery is spent. Replace the battery. Refer to
Battery on
page 35
.
The charging station’s antenna is defective. Check if the indicator lamp in the charging
station flashes red. Refer to
Indicator lamp in
the charging station on page 41
.
The charging plates on the product or con-
tact plates on the charging station are corro-
ded.
Clean the charging and contact plates using
a fine grade emery cloth. If the problem stays
speak to your authorized service technician.
Battery problem
Temporary battery or firmware related issue
in the product.
Restart the product. If the problem stays
speak to your authorized service technician.
Incorrect type of battery. Use original batteries recommended by the
manufacturer.
Battery temperature
outside limits
The temperature in the battery is too high or
too low to start operation.
No action. The product will start to operate
when the temperature is in limits.
1462 - 007 - 14.03.2022 Troubleshooting - 37
37


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