Manual Hurom Serie H310A (page 14 of 77) (English, German, French, Italian, Polish, Spanish)

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Check the following before asking for repair. For follow-up service and any inquiry

you may have while using the product, please contact our Customer Center, or

homepage at http://www.globalhurom.com Check the manufacturer’s number

or the number under the barcode when requesting for follow-up service or parts.

10. Before Requesting

Repair

01. When the appliance starts

operation, it will make a "click"

sound.

02. It won't operate with only the

product body.

03. Assemble it, making sure to

align it with the safety sensor.

04. It does not work.

05. It suddenly stops during

operation.

06. There are cracks on the screw

or scratch marks on the top part of

the screw.

07. Juice leaks through the pulp

outlet right when the ingredients

are put in the ingredients.

08. Juice flows back into the hopper.

09. Juice leaks between the hopper

and the chamber, or between the

chamber and the product body.

10. The hopper does not open.

11. The chamber is vibrating (during

juicing).

12. Pulp is discharged even when

the discharge cover is closed.

13. An unusual noise is heard while

juicing.

This is the sound when the motor and the screw are connected. This is not a malfunction.

Check if the chamber set and body are properly assembled.

Please turn off the power before assembling or disassembling the product.

Check if they are assembled in accordance with the guide mark.

Please turn off the power before assembling or disassembling the product.

Check if the power cord is properly plugged in.

The machine may not work after prolonged use (15 minutes or longer).

It will resume normal operation once the product body (motor) cools down.

Check if the hopper fits properly. If the hopper is connected incorrectly, the product will not operate

properly. It will only operate when the lock symbol on the chamber is perfectly aligned with the

hopper's assembly guide mark. Check if the product is assembled in accordance with the assembly

guide. Refer to Page 08 of this manual for assembly.

Is the hopper overloaded with juicing ingredients, or are the ingredients too big? Refer to Page 11 of

this manual and activate reverse rotation.

Curve lines are created in addition to the straight mold marks left on the top and sides of the screw

in the process of marking molding. They are normal parts, and they do not affect the operation.

A little juice may come out of the pulp outlet, depending on the ingredient being inserted.

This is not a product defect but the result of the characteristics of the ingredient. The leakage will stop

once the product starts running. If the leakage persists, contact the Customer Center.

Did you perform extraction with the juice cap closed? Extraction with the juice cap closed may cause

the juice to flow backward into the hopper. If the juice is not properly discharged even after opening

the juice cap again, open the hopper cover and empty out the inside.

Is the hopper packing or chamber packing assembled correctly?

Juice will leak if the hopper packing or chamber packing has been assembled upside-down or

incompletely. Check if the packing has been assembled correctly.

There may be excessive pulp remaining inside. Turn the product [ON] to discharge the remaining

pulp, or, for 2 to 3 times, repeat the process of doing a reverse rotation for about 10 seconds and

stopping it. Then, the hopper will open without any issue.

Were foreign or solid substances put in (hard seeds such as persimmon seeds)?

If there are foreign or solid substances, then attempting to operate it in reverse may further damage

the components. In this case, contact the Customer Center and request for after-sales service.

The product may wobble slightly due to the force and motion of the product body's motor. It may

produce small and large vibrations depending on the ingredient's characteristics (hard or tough). This

is not a malfunction but a normal phenomenon caused by the rotating screw. The product may seem

to vibrate more when juicing hard ingredients than when juicing soft and watery ingredients (e.g.,

carrots, potatoes, radishes, beets, kohlrabi, etc.).

Even if the lever is closed, pulp will be discharged naturally. Depending on the ingredients used,

there may be a difference in the amount and speed of pulp discharge.

It is a natural sound when the ingredients are being crushed. If the ingredients are hard or tough

like apples, carrots, cabbage, celery and beets, the noise may be louder than when juicing softer

ingredients.

English

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Hurom Serie H310A Manual

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