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Check the following before asking for repair.
For follow-up service and any inquiry you may have while using the product, please contact our Customer Center, or homepage at
http://www.globalhurom.com
Check the manufacturer’s number or the number under the barcode when requesting for follow-up service or parts.
Before Requesting for Repair
1. I hear 'click' sound when I
start the machine 
2. I hear 'squeak-squeak'
sound. 
3. The main body will not
work on its own. 
4. Please align safety
sensors. 
5. It will not work.
Check if the power cord is connected

The machine may not work after a prolonged use (30 minutes or longer).
The machine will work normally after the main body (motor) cools down.

The machine will not work if the hopper is fit properly. It will work only
when the lock icon on the chamber is matched with the triangle icon on
the lid.
Check if this product is properly
 Refer to assembly guide P. 08~12
6. The appliance stops
during normal operation.
Have you in heavy loads or large pieces
of ingredients into the appliance?
Refer to p. 17 of the manual and follow the guideline for using [REV]
button.
7. Screw has crack or
scratch marks.



8. The juice leaks from the
outlet immediately after I
insert the ingredients.



9. The juice leaks from the
top of the main body.
Did you put too much ingredients? If the
juice continues to leak from the top of the
main body, contact our Customer Center for

If the input is greater than the chamber's capacity, the juice may leak
between hopper and chamber. Do not insert too much ingredients all at

If there is any water or juice on the main body, wipe it off immediately.
Is the chamber packing assembled
properly?
The juice will leak if the chamber packing is placed in a wrong direction
or is not tightly placed. Check if the chamber packing is placed properly.
10. The hopper will not
open.
There may be much pulp remaining

Open the lift lever and run the machine [ON] to discharge the pulp inside
or run reverse [REV] for 5 seconds and repeat 2-3 times. You will be able
to open the hopper easily afterwards.
Did you put foreign or solid matter (hard
seed such as the seed of persimmon)?
If foreign or solid matter is put into the chamber, running reverse can
further the damage. Contact our Customer Center to request for repair
service.
11. The chamber
is shaking (when
extracting).

various ingredients can cause various degrees of movements depending on the characteristics of the




12. I closed the lift lever,
but it would not discharge
the pulp.


22


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