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10. The product makes a humming noise.
• Please make sure that there is no dust around the fan.
• If the symptom persists, please call HUMAX customer service on 1300 737
937.
11. Cannot record progammes. (PVR only)
• The hard disk is full. Please delete unnecessary recordings and make space
for new recordings.
• Check if the recording conicts with another channel. Stop the current
recording or wait until the recording is nished.
• Check that the product is switched on when the recording starts.
• If you are missing rst or end bits of the programme, please set the
padding time by going to MENU>Settings>Preferences>Recording>Sta
rt/End Padding Time.
12. Cannot operate Time Shifted Recording. (PVR only)
• TSR may not be available during recording. Wait until the recordings is
nished.
• Delete unnecessary programmes and make space for new recordings.
13. Cannot playback. (PVR only)
• The signal during recording may be weak or the hard disk may be too full.
• Playing back on live TV is only available after watching the channel for at
least 30 seconds.
14. Cannot change channels while recording. (PVR only)
• Certain channels may not be changed due to restriction of the tuner or
connection type.
15. Deleting a folder/programme in media
• Press the MEDIA button and select a le or a folder you want to delete
and press the OPT+ button and delete.
Appendix
16. Moving files to the external HDD
• Press the MEDIA button and select a le or a folder you want to move
and press the OPT+ button. Select Move/Copy and press the OK button.
When the Move/Copy Files message displays, select External and press
the RED button.
• Please note that once you move or copy a le or a folder, there will be a
Deleting message on the top right corner. Do not switch o before the
Deleting message disappears.
• If you want to delete more than one le or a folder you can use the RED
button to check mark the les or folders you want to delete at the same
time.
17. Reading files from the external HDD
• Connect the external HDD to the USB port and press the MEDIA button
and then press the BLUE button. Then, select USB. Select a le you want
to play out of the USB and press the OK button.
18. The product does not recognize larger external HDDs.
• HUMAX recommends to use external HDDs up to 1TB only.
• If the external HDD is making a ticking sound, this may indicate that the
electricity is not sucient. Please connect the power cable of the external
HDD or connect another USB cable to the product.
19. TV Portal is not working.
• Please make sure that the internet is properly connected.
• To check if the internet is connected (when using a WLAN USB dongle)
- Check if the USB dongle is lighted green
- Go to Menu>Settings>System>System Information and see if the
Network Connected message is displayed.
• To check if the internet is connected (when using a wired LAN)
- Go to Menu>Settings>System>Internet Setting>Congure LAN and
check if the see the IP Address, Netmask, Gateway Address and DNS
Address is correct.
Note: Please note that the internet speed can be slow according to each user
environment and this may cause delay in accessing TV Portal.
20. Setting the padding time
• Go to MENU>Settings>Preferences>Recording and set Start/End
Padding Time.
34


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