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Backup and Restoration
Data Backup to a USB Storage Device
If you are running out of storage space on your Phone or you want to back up your important data to
an external storage device, you can connect your Phone to a USB storage device using a USB OTG
cable and back up your data to the storage device. USB storage devices compatible with your Phone
include USB ash drives, card readers, and devices with an Memory card inserted.
Open Settings, go to System > Backup & restore > Data backup > External storage > USB
storage, then touch BACK UP. On the Select data screen, select the data you want to back up and
touch Back up.
You can go to > Backup encryption > Encrypt backups to enable Backup encryption on
the backup page, and then set a password when prompted. The password will be used when you
want to restore les later. Always remember your backup password or set security questions to
help remember the password as you will not be able to retrieve your backup les without it.
Reset Your Phone
If the operating speed of your Phone starts to slow down due to long-term accumulation of caches
and residual les, you can reset your Phone to erase these cached les completely and restore your
device's factory settings.
Reset network settings: This will restore your Wi-Fi, mobile data network, and Bluetooth settings,
including hotspot tethering and Bluetooth pairing information. It won't change other settings on your
Phone, or delete any data or les.
Open Settings, go to System > Reset > Reset network settings, touch RESET NETWORK
SETTINGS, and follow the onscreen instructions to reset the settings.
Restore all settings: This will restore your device's initial network settings, ngerprint data, face
data, and lock screen passwords. It won't reset settings for Find my Phone or HUAWEI ID, nor will it
delete any data or les.
Open Settings, go to System > Reset > Reset all settings, touch Reset all settings, and
follow the onscreen instructions to reset the settings.
Restore factory settings: This will delete all data in your device's memory and storage, including
your account settings, system settings, app data, installed apps, music, images, and documents, and
restore your Phone to its original factory settings. Back up your data before restoring your device to its
factory settings.
Open Settings, go to System > Reset > Reset phone, touch Reset phone, enter the screen
unlock password (if any), and follow the onscreen instructions to reset the settings.
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