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User Guide 13 FAQs
Huawei
Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
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13.23 Can I use my watch to add, modify, or delete
contacts?
No, this feature is not supported.
Watch contacts are synced from your phone. If you add, modify, or delete contacts on your
phone, any changes will be synced to your watch.
If changes on your phone are not reflected on your watch, try restarting your phone. This
should force your contacts to sync.
13.24 Why does my watch not respond when I say "Ok
Google"?
If your phone doesn't respond to your voice command, follow the steps below:
1. Ensure that your watch is connected to your phone via Bluetooth.
2. Ensure that your watch is not downloading large amounts of data, such as an OTA
update package.
3. Check that you can send voice messages to your contacts using
WeChat/WhatsApp/Facebook messenger.
4. Try saying "Ok Google" again when the screen is on.
5. Change your phone's Internet connection to Wi-Fi or mobile data and then try again.
13.25 Huawei Watch_Why can I only open WhatsApp,
Facebook, Gmail, SMS, and other apps on my watch using
the Ok Google voice command, but can't sync the icons of
these apps on my watch?
Only icons of apps that are supported on your watch can be synced to your watch. Icons of
WhatsApp, Facebook, Gmail, and SMS are currently not supported on your watch, so the
icons of these apps cannot be synced to your watch.
However, you can still receive and reply to notifications sent from these apps. You can use the
voice menu or voice command to open these apps and send messages. Voice command
example: Send a XXX (app name) message to Jim (contact name).
13.26 Which third-party apps does the watch support and
where can I download them?
Your watch runs Android Wear and supports many popular apps, including Facebook, Twitter,
and WeChat.
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