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Emergency SOS
The watch will trigger emergency services when the Fall detection feature is enabled and the
watch detects a serious fall. To prevent false alarms, emergency contacts are given priority
for SOS emergency calls. If no emergency contact has been set, you will need to manually
select a public emergency number.
You can only send help messages when the watch is connected to the Health app.
Sending help messages is not supported on an iOS phone.
Automatically initiating an SOS request
1On the watch's menu, go to Settings > Security & privacy > SOS and enable Fall
detection.
2After the watch detects a fall:
If emergency contacts have been set, the system will automatically call the rst
emergency contact and send an SMS message containing your current location to all
emergency contacts when you do not select an emergency contact or you select to
make an emergency call within 60 seconds.
If no emergency contact has been set, public emergency call numbers will be displayed
for you to select one.
Manually initiating an SOS request
If emergency contacts have been set, press the Up button ve times consecutively to initiate
an SOS request.
If Fall detection is disabled, your watch will not make emergency calls after it detects
a serious fall. In this case, you can press the Power button ve times consecutively to
make an emergency call.
If the watch is connected to the phone via Bluetooth, you can make calls on the phone.
If they are not connected, you can only make calls and send SMS messages after
enabling the eSIM service on your watch.
Connecting your watch to the Internet
The watch can access the Internet via a WLAN, via a connected phone, or via an eSIM mobile
network if the eSIM service is enabled. The watch will switch between these methods in the
following order to use the best possible network:
1If the watch is connected to the phone via Bluetooth, the watch will use the phone's
network to save battery power.
2If the Bluetooth connection fails or disconnects, the watch will use the connected WLAN.
Getting started
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