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Contents
Issue 01 (2015-07-14) Huawei
Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
ii
Contents
1 Battery and charger ....................................................................................................................... 1
1.1 Why doesn't the charging icon appear when I charge my Phone while it is powered off? ........................................... 1
1.2 How do I save battery power? ...................................................................................................................................... 1
1.3 What can I do if it takes a long time to charge my Phone? ........................................................................................... 2
1.4 What can I do if I can't charge my Phone's battery properly? ....................................................................................... 2
2 Screen and display ........................................................................................................................ 3
2.1 How do I take a screenshot? ......................................................................................................................................... 3
2.2 How do I enable or disable auto-rotate screen? ............................................................................................................ 3
2.3 What can I do if my Phone's touchscreen doesn't work properly after I use it for a long time? ................................... 5
2.4 How do I set a screen lock? .......................................................................................................................................... 5
3 Camera, music, and video ............................................................................................................ 7
3.1 How do I find or change the preferred save location of my photos and videos? .......................................................... 7
3.2 Can I disable the shutter sound? ................................................................................................................................... 7
3.3 Can I record my location information to my photos? ................................................................................................... 7
3.4 Is there a time limit for video recording? ...................................................................................................................... 8
3.5 Why can't I open an image, audio clip, or video? ......................................................................................................... 8
3.6 How do I view the lyrics of a song when the song is playing? ..................................................................................... 9
3.7 Why can't my Phone play online videos? ................................................................................................................... 10
3.8 Why is the online video player unexpectedly terminated when I'm watching online videos? .................................... 10
3.9 How do I search for a video? ...................................................................................................................................... 10
3.10 How do I find the save location of recordings? ........................................................................................................ 10
3.11 When I play music or videos on my Phone, will the playback continue if the screen is turned off? ........................ 10
3.12 Why can't my Phone play online music or video smoothly? .................................................................................... 11
4 Messaging, emailing, and texting ............................................................................................ 12
4.1 Does my Phone support text and multimedia messaging? .......................................................................................... 12
4.2 How do I send messages to multiple recipients? ........................................................................................................ 12
4.3 How do I attach files to a multimedia message? Is there any restriction on the attachment size? .............................. 13
4.4 Why can't I send or receive multimedia messages? .................................................................................................... 14
4.5 How do I delete messages? ......................................................................................................................................... 15
4.6 What can I do if I can't use a newly installed text input method? ............................................................................... 17
4.7 Can I set more than one email account on my Phone? ............................................................................................... 19
4.8 How do I attach attachments to an email? Is there any restriction on the attachment size? ........................................ 20
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