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Perguntas frequentes
O que fazer se o indicador de sinal do Mobile
WiFi estiver a vermelho e não tiver acesso à
Internet?
Certique-se de que o cartão SIM tem o tamanho
adequado e de que está inserido corretamente.
Conrme que o saldo do cartão SIM é suciente. Se for
um novo cartão SIM, assegure-se de que tem acesso à
Internet.
A funcionalidade de vericação do PIN poderá estar
ativada. 1) Abra a aplicação HUAWEI SmartHome e
aceda a Denições avançadas (Advanced Settings) >
Gestão do PIN (PIN Management) para introduzir o
código PIN. 2) Desative esta funcionalidade para não
ter de introduzir o código PIN regularmente.
Se o problema persistir, restaure as denições de
fábrica do Mobile WiFi e tente novamente.
O que fazer se o indicador de sinal do Mobile
WiFi estiver a amarelo, a intensidade do sinal
for fraca ou a velocidade da rede estiver
lenta?
Mova o Mobile WiFi para perto duma janela ou utilize-
o numa área desobstruída para melhorar o sinal
recebido.
No entanto, se a intensidade do sinal no telemóvel for
boa no mesmo local onde o Mobile WiFi está, restaure
as denições de fábrica do Mobile WiFi e tente
novamente.
Consulte a secção Aparência acima para restaurar as
denições de fábrica do Mobile WiFi.
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