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Questions fréquentes
Que faire si le Témoin du signal sur mon
Mobile WiFi est rouge et que je n'ai pas accès
à Internet ?
Assurez-vous que la carte SIM fait la bonne taille et
qu'elle est insérée correctement dans le logement
prévu à cet eet.
Conrmez que le solde est susant sur votre carte
SIM. Si votre carte SIM est neuve, vériez qu'elle
dispose d'un accès à Internet.
La vérication via code PIN pourrait avoir été activée.
1) Ouvrez HUAWEI SmartHome App, et allez dans
Paramètres avancés (Advanced Settings) > Gestion
du code PIN (PIN Management) pour saisir le bon
code. 2) Désactivez cette fonctionnalité si vous ne
voulez pas saisir votre code régulièrement.
Si le problème persiste, restaurez les paramètres
d'usine de votre Mobile WiFi et réessayez.
Que faire si le Témoin du signal sur mon
Mobile WiFi est jaune, le signal est faible ou
que la vitesse de connexion est lente ?
Déplacez votre Mobile WiFi à proximité d'une fenêtre
ou utilisez-le dans un endroit ouvert pour mieux
recevoir le signal.
Cependant, si la force du signal que reçoit votre
téléphone portable est bonne à l'endroit où votre
Mobile WiFi est placé, restaurez les paramètres d'usine
de votre Mobile WiFi et réessayez.
Référez-vous à la section Apparence ci-dessus pour
restaurer les paramètres d'usine de votre Mobile
WiFi.
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