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HUAWEI Band User Manual
2015-10-27
Huawei Confidential
Page 24of 28
Update times can vary depending on network performance. Please ensure you
have a reliable 3G/4G or Wi-Fi connection.
OTA updates require a reliable Bluetooth connection between your phone and
Band. Usually updates take less than 10 minutes. If updates take longer than this,
please be patient and do not attempt to use the Huawei Wear app or your Band in
the meantime.
If the Huawei Wear app or Band notifies you that the update failed, please reboot
your Band and then try again. Keep trying until the update is successful.
4.5 The screen doesn't always turn on when rotating your wrist?
The Band's responsiveness can vary from person to person. If the Band does not
respond after you rotate your wrist, try the following:
Hold your wrist horizontal while wearing the band.
Quickly rotate your wrist by approximately 90 degrees whilst holding your arm
level. The screen should turn on in less than 1 second. Practice rotating your
wrist until you can make the screen turn on every time.
Besides, the screen must face upwards before being rotated in order to wake up the
screen. When youre lying down, you may not turn it one when you rotate your wrist.
It may be easier to wake up your Band by touching the screen.
If your Band doesn't charge, check that the charging port is free of dirt. Salt residue
from sweat or other dirt might be blocking the charging port. If this is the case, the
metal terminal will not be able to conduct electricity and your Band will not charge.
Wipe the dirt off the charging port using a cotton swab (or gauze) dipped in rubbing
alcohol and then try to charge your Band again.
4.6 Cant be charged?
If your Band still doesn't charge, press the pinhole button on the back of the Band for
at least 10 seconds to forcibly restart the Band. Once you have done this, reconnect
your Band to the charger to see if it will charge.
24


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