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1. Update your band and the Huawei Health app to the latest version.
2. Set the Huawei Health app as the protected app and ensure the app is running in the
background.
3. For Android users: Open the Huawei Health app, go to Me > My devices >
Notifications. Enable Notifications and the notice for apps whose notifications you want
to receive.
For iOS users: Enable Message alerts in the HuaweiI Health app. Go to Settings >
Notifications, enable Allow Notifications and Show in History.
4. If the Do not disturb when not wearing is enabled, ensure that you are wearing your
band.
5. Ensure that the notifications can be displayed in the status bar of your phone.
For example, phones running on EMUI 8.1.0: Go to Settings > Apps and notifications
> Notifications management, touch the apps that you want to receive notifications
from, and then enable Allow notifications and Display in the status bar.
NOTE
l Once enabled, the message reminder can only sync messages displayed in the status bar on your
phone to your band.
l Ensure that your band is properly connected to your phone.
l If you are currently chatting on apps like WhatsApp, notifications from the same app will not be
pushed to your band.
l If message reminder is enabled, the power consumption of the band increases as well.
8.3 How do I ensure that the weather information is
displayed on my band at all times
The weather information on your band may be hidden if your band is unable to obtain weather
information due to weak GPS signals.
To resolve this issue, perform the following steps:
1. Update your band and the Huawei Health app to the latest version.
2. Set the band face to the one that supports the weather information display.
3. Stay in an open area with stable GPS signals, and ensure that the phone and the Huawei
Health app have been granted permission to obtain your location information.
4. After pairing your band and the Huawei Health app, enable the Weather reports on the
app.
5. Set the location mode on your phone: Slide down to open the notification bar. Touch and
hold Location information and touch Use GPS, WLAN and mobile networks, or Use
WLAN and mobile networks instead of Use GPS only.
6. Open the Huawei Health app, disable Weather reports, and enable it again.
7. If the band is still not displaying the weather information, disconnect the band from the
phone. Disable Bluetooth, and then enable it, and try again.
HUAWEI Band 3 & 3 Pro Online Help_V1.0
HUAWEI Band 3 & 3 Pro Online Help_V1.0
8 FAQs
Issue 01 (2019-03-25) Copyright © Huawei Technologies Co., Ltd. 44
48


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