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HUAWEI Ascend Mate
HUAWEI Ascend Mate Smartphone FAQs
6 FAQs
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
78
6.17 Does My Phone Support Emotion UI?
Yes. Huawei Mate is delivered with the Emotion UI function. The Emotion UI has better
graphics performance.
6.18 My Phone Enters the Fast Boot Mode. Why? How Does
My Phone Quit the Mode?
If you press the Power key and the volume down key simultaneously, the phone enters the fast
boot mode. This is the default combination key of Huawei smartphones. If your phone enters
the fast boot mode, you can press and hold on the Power key for more than 10 seconds to
restart your phone.
6.19 High Temperature, Performance, and Power
Consumption
Q: Why my phone's temperature is high when I play games or watch videos?
A: It is common that intelligent phones consume high power, causing high temperature.
Huawei Mate supports 1280x720 HD and high hardware configurations such as four-core 1.5
GHz CPU, which brings good user experience but leading to high power consumption. In
some scenarios, especially in overlap scenarios such as you play videos or games when the
phone is being charged, the phone consumes higher power, and the phone's temperature is
high.
Huawei Mate has a temperature acceleration protection solution, preventing security risks.
Huawei Mate supports the fast charging mode in which the charger outputs larger current,
causing high consumption and high temperature. It is not recommended that you access the
Internet, play games, or watch videos when the phone is being charged.
Q: Why do errors occur in game pictures? Why is my phone's performance low and why does
service interruption occur?
A: Huawei Mate supports 1280x720 HD. Some games are incompletely compatible with the
HD, causing low performance and application interruption. To solve this problem, upgrade the
game version.
For errors of 3D game pictures, follow Huawei Pollen forum or other Android forums. You
can download texture packs for 3D games from these forums.
Q: Why does my phone consume high power? Why is my phone's standby period shorted?
A: It is common that intelligent phones consume high power, causing high temperature.
Huawei Mate supports 1280x720 HD and four-core 1.5 GHz CPU, which brings good user
experience but leading to high power consumption.
Solution: Set the power saving mode to the intelligent mode on the Settings menu.
Decrease the screen brightness.
Disable seldom used software, preventing too much memory from being occupied and saving
power.
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Others manual(s) of Huawei Ascend Mate

Huawei Ascend Mate User Manual - English - 105 pages

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Huawei Ascend Mate User Manual - French - 111 pages

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