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Restoring apps from Google Play Store
Upgraded to a new phone, replaced a lost one, or performed a factory reset? Restore apps that you
previously downloaded.
1. From the Home screen, swipe up and then find and tap Play Store.
2. Tap to open the slideout menu.
3. Tap My apps & games and swipe to the Library tab.
4. Tap Install next to the app you want to restore.
For more details, refer to the Google Play Store help.
Downloading apps from the web
You can download apps directly from websites.
Apps downloaded from websites can be from unknown sources. To help protect HTC Desire 12
and your personal data, we strongly recommend that you only download from websites you trust.
1. Open the browser, and then go to the website where you can download the app you want.
2. If prompted, change the security settings to allow installation from “Unknown sources”.
3. Follow the website's download instructions for the app.
4. After installing the app, make sure to go back to Settings Security and clear the Unknown
sources option.
Uninstalling an app
If you no longer need an app that you've downloaded and installed, you can uninstall it.
Most of the preloaded apps cannot be uninstalled.
From the Apps screen, press and hold the app you want to remove, and then drag it to Uninstall.
If you purchased an app in Play Store, you can uninstall it for a refund within a limited time. To
know more about the refund policy for paid apps, refer to the Google Play Store help.
64 Installing and removing apps
64


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