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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
Service tag—Provides important information, including the following:
Product name (1). This is the product name affixed to the front of the computer.
Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine
what components and parts are needed.
Model description (4). This is an alphanumeric identifier used to locate documents, drivers,
and support for the computer.
Warranty period (5). This number describes the duration of the warranty period for the
computer.
Have this information available when you contact technical support. The service tag label is located
inside the battery bay.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is affixed to the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
located on the bottom of the computer.
Wireless certification label(s)—Provide information about optional wireless devices and the
approval markings of some of the countries or regions in which the devices have been approved
for use. An optional device may be a wireless local area network (WLAN) device or an optional
Bluetooth® device. If your computer model includes one or more wireless devices, one or more
certification labels are included with your computer. You may need this information when traveling
internationally. Wireless certification labels are affixed to the bottom of the computer.
SIM label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM.
This label is located inside the battery bay.
HP Mobile Broadband Module serial number label (select models only)—Provides the serial
number of your HP Mobile Broadband Module. This label is located inside the battery bay.
114 Appendix A Product information
124


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