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To align the cartridges
a. Load letter or A4 unused plain white paper into the input tray.
b. Open the printer software. For more information, see Open the HP printer software (Windows).
c. In the printer software, click Print and then click Maintain Your Printer to access the printer
toolbox.
The printer toolbox appears.
d. Click Align Cartridges on the Device Services tab.
The printer prints an alignment page.
e. Follow the onscreen instructions to align the cartridges. Recycle or discard the cartridge alignment
sheet later.
6. Print a diagnostics page if the cartridges are not low on ink.
To print a diagnostics page
a. Load letter or A4 unused plain white paper into the input tray.
b. Open the printer software. For more information, see Open the HP printer software (Windows).
c. In the printer software, click Print and then click Maintain Your Printer to access the printer
toolbox.
d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page.
e. Examine the color blocks on the diagnostics page.
If any of the color blocks show white lines, are faded, or are missing completely, continue to the
next step.
Figure 8-1 Color blocks without defects
Figure 8-2 Example of color blocks with defects
7. Clean the cartridges.
ENWW Get help in this guide 73
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