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HP Sprocket Manual

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• Update the software on your mobile device. Check your mobile device settings to conrm you have the latest version
of the operating system software installed. Contact your mobile phone manufacturer for more information about
updating the operating system.
What can I do to improve print quality?
Use these recommendations to help improve print quality.
• Use genuine HP ZINK® Sticky-Backed Photo Paper. ZINK® makes custom photo paper for a variety of printers, such as
Polaroid, LG, and HP. HP recommends using HP ZINK® Sticky-Backed Photo Paper for best results. To purchase genuine
HP ZINK® Sticky-Backed Photo Paper, go to the hpsprocket.com homepage. You can also purchase genuine HP ZINK®
Sticky-Backed Photo Paper from other retailers.
• Clean the output rollers with the blue HP ZINK® Smartsheet from the same pack of photo paper currently in the
printer. Load the blue HP ZINK® Smartsheet into the input tray with the bar code facing down and the photo paper with
the print side facing up, and then send a print job.
NOTE: Load photo paper with the Smartsheet to avoid an “Out of Paper” error message.
• Allow the printer a few minutes to cool down between print jobs. When the printer becomes too warm, an error
message might display on the HP Sprocket app. “Cooling down... Sprocket needs to cool down before printing another
job. Wait to send another photo.” Tap OK to clear the message.
• Store the photo paper in a cool, dry place and avoid contact with water. If water spills on a photo, wipe it away as
soon as possible to prevent damaging the photo.
• Use clean, wrinkle-free photo paper. Avoid loading wrinkled or curled photo paper into the printer.
• Make sure images have a minimum resolution of 818 x 1258 pixels per inch (ppi) for optimal print quality. Screen-
captured images from your mobile device might not have suicient resolution for optimal print quality. See your mobile
device manufacturer for more information.
How do I load a new pack of HP ZINK® Sticky-Backed Photo Paper?
Load plain HP ZINK® Sticky-Backed Photo Paper into the input tray.
1. Turn o the sprocket.
2. Remove the top cover by sliding it away from the output slot, and then set it aside.
3. Load up to 10 sheets of photo paper with the blue HP ZINK® Smartsheet. Make sure the Smartsheet is on
the bottom of the stack with the bar-code facing down, and the photo paper with the print side facing up.
NOTE: Each pack of HP ZINK® photo paper contains one blue HP ZINK® Smartsheet to use with the specic pack. Keep the blue HP
ZINK® Smartsheet until all 10 sheets of the photo paper have been used, and then discard the Smartsheet.
4. Align the top cover with the tracks on the outside of the printer, and then slide the top cover toward the
output slot until it is rmly seated.
5. Turn on the printer.
See page 2 of the HP Sprocket Photo Printer User Guide for paper loading illustrations.
Where can I purchase additional HP ZINK® Sticky-Backed Photo Paper?
To purchase genuine HP ZINK® Sticky-Backed Photo Paper, go to the hpsprocket.com homepage. You can also
purchase genuine HP ZINK® Sticky-Backed Photo Paper from other retailers.
Why do I need to load the HP ZINK® Smartsheet?
The HP ZINK® Smartsheet calibrates the printer to provide the best print quality for printing with the specic pack
of HP ZINK® Sticky-Backed Photo Paper. The HP ZINK® Smartsheet cleans the paper path rollers during calibration
or when you need to improve print quality.
… 14 …


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  • My pics have a pinkish tint. I have run the blue sheet & am using the correct paper. What can I do now to correct this problem? Submitted on 12-1-2022 at 14:09

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  • Pics have a pinkish tint??? I have cleaned with the blue sheet. What else can I do the? Submitted on 12-1-2022 at 14:07

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