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Produkt- oder Modellnummer gefragt. Suchen Sie diese Nummern heraus, bevor Sie sich an den Support
wenden.
Ihr Service-Etikett wird einem der unten abgebildeten Beispiele ähneln. Richten Sie sich nach der
Abbildung, die am besten zum Service-Etikett Ihres Computers passt.
Komponente
(1) Seriennummer
(2) Produktnummer
(3) Garantiedauer
(4) Modellnummer (bestimmte Modelle)
Microsoft-Etikett mit Echtheitszertifikat (nur bestimmte Modelle vor Windows 8) - Enthält den
Windows-Produktschlüssel. Den Produktschlüssel benötigen Sie eventuell, um das Betriebssystem zu
aktualisieren oder zu reparieren. HP-Plattformen, auf denen Windows 8 oder Windows 8.x vorinstalliert
ist, verfügen nicht über die physische Beschriftung. Stattdessen ist ein digitaler Produktschlüssel
elektronisch installiert.
HINWEIS: Dieser digitale Produktschlüssel wird automatisch erkannt und von den Microsoft-
Betriebssystemen bei Neuinstallation des Windows 8 oder Windows 8.x-Betriebssystems mit von HP
anerkannten Wiederherstellungsmethoden aktiviert.
Zulassungsetikett(en) – enthält/enthalten Zulassungsinformationen für den Computer.
Zulassungsetikett(en) für Wireless-Geräte – enthält/enthalten Informationen zu optionalen Wireless-
Geräten und die amtlichen Symbole für die Länder oder Regionen, in denen die Geräte für die
Verwendung zugelassen sind.
16 Kapitel 2 Komponenten des Computers DEWW
24


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