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To clear a paper jam inside of the printer
NOTE: To prevent ink from leaking, make sure the ink tank caps are rmly closed.
1. Press the Cancel button ( ) to try to clear the jam automatically. If this does not work, complete the
following steps to clear the jam manually.
2. Press the Power button ( ) to turn o the printer.
3. Gently turn the printer to the side, locate the cleanout door on the bottom of the printer, and then pull
both tabs on the cleanout door to open it.
4. Remove the jammed paper.
5. Close the cleanout door. Gently push the door towards the printer until both latches snap into place.
6. Turn the printer upright, and then press the Power button ( ) to turn on the printer.
Clear a print carriage jam
Resolve a print carriage jam.
Use an HP online troubleshooting wizard
If something is blocking the print carriage or it does not move easily, get step-by-step instructions.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
ENWW Jams and paper-feed issues 85
92


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