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Printer hardware issues
Close printer door
Make sure the printhead access door and the front door are properly closed.
The printer shuts down unexpectedly
Check the power and power connections.
Make sure the printer's power cord is connected rmly to a functioning power outlet.
NOTE: When Auto-O is enabled, the printer will automatically turn o after 2 hours of inactivity to help
reduce energy use. For more information, see Auto-O on page 21.
Resolve printer failure
Turn the printer o, then on. If that does not resolve the problem, contact HP.
ENWW Printer hardware issues 109
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