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De klep van de rol vervangen ............................................................................................................ 33
Rollerset vervangen .......................................................................................................................... 35
Vervang de oppakrolmodule ............................................................................................................ 37
Bestel onderdelen en accessoires ....................................................................................................................... 39
4 Problemen oplossen .................................................................................................................................... 41
Eenvoudige tips voor probleemoplossing .......................................................................................................... 42
Test de scanner .................................................................................................................................................... 43
De scanner opnieuw instellen ............................................................................................................................. 44
Problemen met het installeren van de scanner oplossen .................................................................................. 45
Controleer de kabels ......................................................................................................................... 45
De HP Scanjet-stuurprogramma's en -hulpprogramma's verwijderen en opnieuw installeren
(Windows) .......................................................................................................................................... 45
Papierstoring ....................................................................................................................................................... 47
Storingen in de papierbaan van de scanner oplossen ...................................................................... 47
Een item dat in de scanner is geplaatst loopt steeds vast ............................................................... 48
Problemen met de papierinvoer ......................................................................................................................... 49
Papier loopt vast of wordt scheef, verkeerd of met meerdere pagina's tegelijk ingevoerd ........... 49
Het papier wordt niet in de scanner ingevoerd ................................................................................ 49
Originelen krullen om in de uitvoerlade van de scanner .................................................................. 49
Problemen met de afdrukkwaliteit oplossen ..................................................................................................... 50
Gescande afbeeldingen zijn niet recht .............................................................................................. 50
De gescande afbeeldingen vertonen strepen of krassen ................................................................ 50
De gescande afbeelding is wazig ...................................................................................................... 50
De scan is volledig zwart of volledig wit ........................................................................................... 50
De onderkant van de gescande afbeelding is afgekapt ................................................................... 50
Problemen bij het gebruik van de scanner .......................................................................................................... 51
Verbindingsproblemen ..................................................................................................................... 51
De USB-verbinding controleren ...................................................................................... 51
Knoppen werken niet goed ............................................................................................................... 52
De scanknoppen werken niet goed ................................................................................ 52
Problemen met de scanprestaties .................................................................................................... 52
De scanner begint niet meteen met scannen ................................................................ 52
Er wordt slechts één zijde van een dubbelzijdige pagina gescand ................................ 52
Sommige pagina's worden niet gescand ........................................................................ 52
Pagina's worden in de verkeerde volgorde gescand ..................................................... 52
Scanbestanden zijn te groot ........................................................................................... 52
Problemen met de stroomtoevoer ..................................................................................................................... 54
Controleren of de scanner voorzien is van stroom .......................................................................... 54
De scanner schakelt niet in ............................................................................................................... 54
Scanner schakelt steeds uit .............................................................................................................. 54
NLWW v
7


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