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Hewlett-Packard limited
warranty statement
The following information outlines the warranty information for this product.
Product
Duration of limited warranty
HP Scanjet G4000
series scanner
1 year
A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer (Customer) that each
HP product specified above (Product) shall be free from defects in material and
workmanship for the period specified above. The warranty period begins on the
date of purchase by Customer.
2. For each software product, HP’s limited warranty applies only to a failure to
execute programming instructions. HP does not warrant that the operation of any
Product will be uninterrupted or error free.
3. HP’s limited warranty covers only those defects that arise as a result of normal
use of a Product, and does not cover any other problems, including those that
arise as a result of:
a. Improper use, maintenance, storage, handling, or modification;
b. Software, media, parts, accessories, supplies, or power adapters or sources
not provided or supported by HP; or,
c. Operation or other conditions outside a Product’s specifications.
4. If HP receives, during the applicable warranty period, notice of a defect in a
Product, HP shall at its option either replace or repair the defective Product.
5. If HP cannot replace or repair a defective Product that is covered by HP’s limited
warranty, HP may, within a reasonable time after being notified of the defect,
provide either another product similar in performance or a refund of the purchase
price prorated based on usage and other appropriate factors.
6. HP shall have no obligation to replace, repair, or refund until Customer returns
the defective Product to HP and provides a valid proof of purchase.
7. Any replacement product may be either new or like-new, provided it has
functionality at least equal to that of the Product being replaced.
8. A Product may contain remanufactured parts, components, or materials
equivalent to new in performance.
9. HP’s limited warranty is valid in any country or locality where HP has a support
presence for the Product and has marketed the Product. The level of warranty
service may vary according to local standards. Upgraded warranty services, such
as next day exchange, on-site service, and accident protection, may be
purchased from HP.
B. Limitations of Warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD
PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY
Setup and Support Guide
19
English
65


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