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Customer support
This section contains support information and website information.
Accessibility website options
Customers with disabilities can get help by visiting www.hp.com/accessibility.
HP website
Visit www.hp.com to:
Learn tips for scanning more effectively and creatively.
Access HP Scanjet driver updates and software.
Register your product.
Subscribe to newsletters, driver and software updates, and support alerts.
Purchase accessories.
Support process
The HP support process works most effectively if you perform the following steps
in the order specified:
1 Review the on-screen help for the software and scanner, including the
troubleshooting section.
2 Access the HP Customer Support Website for support. If you have access to
the Internet, you can obtain a wide range of information about your scanner.
Visit the HP website for product help, drivers, and software updates at www.
hp.com/support. The HP Customer Support Website is available in the
following languages: Dutch, English, French, German, Italian, Portuguese,
Spanish, Swedish, Traditional Chinese, Simplified Chinese, Japanese,
Korean. (Danish, Finnish, and Norwegian support information is available in
English only.)
3 Access HP e-support. If you have access to the Internet, connect with HP via
e-mail by going to www.hp.com/support. You will receive a personal reply from
an HP Customer Support technician. E-mail support is available in the
languages listed at that website.
4 Contact your local HP dealer. If your scanner has a hardware failure, take it to
your local HP dealer for a solution. Service is free during your scanner’s
limited warranty period. After the warranty period, the dealer will quote a
service charge.
Contact the HP Customer Support Center for support by phone. Please
consult the following website to check the details and conditions of phone
support in your country/region: www.hp.com/support. As a part of HP’s
continuing efforts to improve phone support information services, we advise
you to check the HP website on a regular basis for new information regarding
service features and delivery. If you cannot solve the problem by using the
8 HP Scanjet 4070 Photosmart scanner
English
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HP scanjet 4070 User Manual - English - 32 pages


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