212467
16
Zoom out
Zoom in
Previous page
1/30
Next page
2
Troubleshooting
This section contains solutions for potential issues with the scanner and the
transparent materials adapter (TMA).
Frequently asked questions
This section contains answers to frequently asked questions.
How do I test my scanner hardware?
1 Ensure that the TMA cable on the scanner lid is connected to the back of the
scanner.
2 Ensure that the scanner is not connected to the computer.
3 Reset the scanner. See Reset the scanner.
4 Disconnect the USB cable and power cable from the scanner.
5 Ensure that the scanner power cable is still connected to the power source.
6 Press and hold the Scan(
) and Copy buttons ( ) on the scanner at the
same time while reconnecting the power cable to the scanner.
The TMA should turn on for three seconds and then turn off. After the TMA
turns off, the carriage in the scanner should move forward and backward, and
the scanner lamp should turn on. The scanner lamp should flash six times
while the carriage is still in motion.
7 To end the test, disconnect the power cable.
How do I turn off the lamp?
The scanner lamp should time out and turn off automatically after a period of
inactivity (about 14 minutes). If it does not turn off automatically, do the following:
1 From the HP Director, click Settings.
2 Select Scan Settings & Preferences.
3 Select Scan Preferences.
4 Click the Quality vs. Speed tab.
5 Turn off Extended lamp to turn the scanner lamp off after 14 minutes of
inactivity. If this option is on, the scanner lamp turns off after 1 hour of
inactivity.
If the scanner lamp issues continue, see Customer support.
How do I turn off the scanner?
Normally you do not need to turn off the scanner because after a period of
inactivity (about 14 minutes), the scanner reduces to a low-power mode. If you
need to turn off the scanner completely, disconnect it from the power source
(electrical outlet or surge protector).
12 HP Scanjet 3770 digital flatbed scanner
16


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for HP scanjet 3770 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of HP scanjet 3770 in the language / languages: English as an attachment in your email.

The manual is 0,66 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info