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4. Place the print cartridges in a print cartridge protector or an airtight plastic container so they
will not dry out, and put them aside. Do not send them with the HP All-in-One unless the
HP customer support call agent instructs you to.
5. Close the print-carriage access door and wait a few minutes for the print carriage to move
back to its home position (on the left side).
Note Make sure the print carriage has returned to its parked position before
turning off the HP All-in-One.
6. Press the On button to turn off the HP All-in-One.
7. Unplug the power cord, and then disconnect it from the HP All-in-One.
Note Do not return the power cord and power supply with the HP All-in-One. The
replacement HP All-in-One will not be shipped with these items. Store the power
cord and power supply in a safe place until the replacement HP All-in-One arrives.
8. If available, pack the HP All-in-One for shipment by using the original packing materials or
the packaging materials that came with your exchange device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
9. Place the return shipping label on the outside of the box.
10. Include the following items in the box:
A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.
Hewlett-Packard LIMITED WARRANTY STATEMENT
Your HP All-in-One comes with a limited warranty that is described in this section.
Chapter 10
46 HP PSC 1400 All-in-One series
Get HP support
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