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guide de l'utilisateur
informations relatives au dépannage
65
dépannage
Un X rouge ou un
triangle jaune
apparaît à l’invite de
connexion USB
procédez comme suit
1 Vérifiez que le cache du panneau avant est bien fixé à l’appareil
HP PSC, puis débranchez et rebranchez ce dernier.
Pour plus d’informations sur le cache du panneau avant, reportez-
vous à la section Je reçois un message m’indiquant de mettre en
place le cache du panneau avant à la page 68.
2 Vérifiez que le câble USB et le cordon d’alimentation sont
connectés.
3 Assurez-vous que le câble USB est installé correctement. Pour cela,
effectuez les opérations suivantes :
Déconnectez le câble USB et reconnectez-le.
Ne connectez pas le câble USB à un clavier ni à un hub sans
alimentation.
Vérifiez que le câble USB ne mesure pas plus de 3 mètres de
long.
Si plusieurs périphériques USB sont connectés à votre
ordinateur, il peut être préférable de débrancher les autres
périphériques pendant l’installation.
4 Poursuivez l’installation et redémarrez votre ordinateur dès que
vous y êtes invité. Ouvrez ensuite le directeur et vérifiez que les
principales icônes (numériser image, numériser document et
hp image zone [Windows] ou galerie hp [Macintosh]).
Si elles n’apparaissent pas, désinstallez, puis réinstallez le logiciel
comme indiqué dans la section Certaines des icônes sont
manquantes dans le directeur hp à la page 66.
problème cause et solution possibles
73


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HP psc 1300 1310 series User Manual - English - 82 pages

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