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hp psc 1100/1200 series
chapter 2
8
On Light
(green)
Check
Paper
Light
Check
Print
Cartridge
Light
Explanation What to do?
Light is
blinking
Light is off Light is off The HP PSC is trying to
scan and there is a
communication problem.
Verify that your computer is
on and is connected to the
HP PSC. Verify that the
HP PSC software is installed.
Light is on Light is
blinking
Light is off The paper tray is empty or
the HP PSC has a paper
jam.
Load paper, or remove the
paper jam. Then press
Resume to continue.
Light is on Light is off Light is
blinking
The print cartridge access
door may be open, the
print cartridges may be
missing or not seated
properly, the tape may not
have been removed from
the print cartridges, or
there may be a problem
with the print cartridge.
Remove the print cartridges
and make sure the tape has
been removed. Re-insert the
print cartridges and make
sure they are properly
seated. Close the access
door. For more information
on this condition, click the
Status icon in the System
Tray. If you are still having
problems, refer to the
Troubleshooting help for
information on checking ink
levels and cleaning print
cartridges.
Light is
blinking
Light is off Light is
blinking
There may be a problem
with the print cartridge.
Click the Status icon in the
System Tray for more
information.
Light is off Light is
blinking
Light is
blinking
The print carriage is
stalled.
Open the print cartridge
access door and make sure
the carriage is not
obstructed.
Light is
blinking
Light is
blinking
Light is
blinking
The HP PSC had a fatal
error.
Turn the HP PSC off and then
on again. Restart your
computer. If the problem is
not corrected, unplug the
HP PSC and plug it in again.
If the problem persists,
contact HP.
A paper jam occurred
while scanning.
Turn the HP PSC off, then on
again, and try to scan
again.
12


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