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hp psc 1100/1200 series
chapter 10
38
hewlett-packard limited global warranty statement
extent of limited warranty
Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that each HP PSC
product (“Product”), including related software, accessories, media, and supplies, shall
be free from defects in material and workmanship for the duration, which begins on the
date of purchase by the Customer.
For each software Product, HP’s limited warranty applies only to a failure to execute
programming instructions. HP does not warrant that the operation of any Product shall be
uninterrupted or error free.
HP’s limited warranty covers only those defects which arise as a result of normal use of a
Product, and does not cover any other problems, including those which arise as a result
of (a) improper maintenance or modification, (b) software, accessories, media, or
supplies not provided or supported by HP, or (c) operation outside the Product’s
specifications.
For any hardware Product, the use of a non-HP print cartridge or a refilled print cartridge
does not affect either the warranty to the Customer or any HP support contract with the
Customer. However, if Product failure or damage is attributable to the use of a non-HP or
refilled print cartridge, HP shall charge its standard labor and materials charges to service
the Product for the failure or damage.
If HP receives, during the applicable warranty period, notice of a defect in any Product,
HP shall either repair or replace the defective Product, at HP’s option. Where labor
charges are not covered by HP’s limited warranty, repairs shall be at HP’s standard
charges for labor.
If HP is unable to repair or replace, as applicable, a defective Product which is covered
by HP’s warranty, HP shall, within a reasonable time after being notified of the defect,
refund the purchase price for the Product.
HP shall have no obligation to repair, replace, or refund until the Customer returns the
defective Product to HP.
Any replacement product may be either new or like-new, provided that it has functionality
at least equal to that of the Product being replaced.
HP products, including each Product, may contain remanufactured parts, components, or
materials equivalent to new in performance.
HP's limited warranty for each Product is valid in any country/region or locality where HP
has a support presence for the Product and where HP has marketed the Product. The level
of warranty service may vary according to local standards. HP shall have no obligation
to alter the form, fit, or function of the Product in order to make it operate in a country/
region or locality for which the Product was never intended to operate.
limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY
SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE COVERED HP PRODUCTS, AND
SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
limitations of liability
To the extent allowed by local law, the remedies provided in this Limited Warranty
Statement are the Customer’s sole and exclusive remedies.
TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS
SPECIFICALLY SET FORTH IN THIS LIMITED WARRANTY STATEMENT, IN NO EVENT
SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL,
42


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